Privacy Policy for UK Residency

Effective Date: 27/08/2020

1. Introduction

This Privacy Policy explains how UK Residency, part of the UKR Group, collects, uses, and protects personal data when you visit or interact with our website (www.ukresidency.com) or use our services. The protection of your privacy is important to us; however, by accessing or using the Site, you agree that we shall have no liability for any loss, damage, or unauthorized access related to your personal data beyond the safeguards outlined herein.

This policy supplements the Terms and Conditions governing your use of the Site.

2. Definitions

• “Personal Data”: Any information relating to an identified or identifiable natural person, as defined under applicable data protection laws.
• “Data Controller”: The entity that determines the purposes and means of processing personal data, which is UK Residency.
• “Data Processor”: An entity that processes personal data on behalf of the Data Controller.
• “Services”: The services provided through the Site, including business consultancy, immigration facilitation, and other advisory services.
• “Cookies”: Small text files placed on your device by the Site to collect standard internet log information and visitor behavior data.

3. Data We Collect

We may collect, store, and use the following types of personal data:

3.1 Information You Provide to Us

• Name, job title, and contact details (e.g., phone number, email address).
• Personal identifiers such as date of birth, nationality, passport number, and government-issued IDs.
• Immigration history, dependent information, and other application-related details.
• Employment and educational background.
• Financial details, including payment information, if required for service agreements.

3.2 Information Collected Automatically

• Technical Data: IP address, browser type and version, time zone settings, operating system, and other technical data.
• Usage Data: Information on how you use the Site, including interaction patterns and access times.

3.3 Information from Third Parties

We may also receive personal data from third-party service providers, government agencies, and other publicly available sources in the context of providing our services.

4. How We Use Your Data

We use personal data to:

1. Provide and manage our services, including processing visa or business applications.
2. Perform identity verification and compliance checks, such as Know Your Customer (KYC) and Anti-Money Laundering (AML) procedures.
3. Communicate with you regarding your application status, updates, or service requests.
4. Improve the functionality, security, and usability of our Site.
5. Comply with legal obligations and regulatory requirements.
6. Personalize user experience by tailoring content and services.

We will not use your personal data for purposes unrelated to the provision of our services without obtaining your explicit consent.

5. Legal Basis for Processing

We process your personal data under the following legal bases:

1. Contractual Obligation: To fulfill our obligations under service agreements.
2. Legal Obligation: To comply with applicable legal, regulatory, and compliance requirements.
3. Legitimate Interests: To provide, maintain, and improve our services while ensuring the protection of your personal data.
4. Consent: When required, we will obtain your consent before processing personal data for specific purposes (e.g., direct marketing).

6. Disclosure of Your Data

We may share your personal data with the following third parties:

1. Affiliates and Partners: Within the UKR Group and strategic partners who assist in providing services.
2. Professional Advisors: Such as lawyers, accountants, and auditors.
3. Government Authorities: For regulatory compliance, legal obligations, or immigration processing.
4. Service Providers: Data processors that provide IT, payment, and communication services.

We require all third parties to maintain the confidentiality and security of your data and to process it only for specified purposes in compliance with this Privacy Policy. However, we do not assume liability for any breaches caused by third parties.

7. Data Security

We implement robust security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest.
• Access controls and authentication protocols.
• Regular monitoring and audits to detect security vulnerabilities.

While we strive to protect your personal data, you acknowledge that no method of transmission over the internet or electronic storage is completely secure. You agree that we are not liable for any unauthorized access, disclosure, or loss of personal data, except as required by law.

8. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including:

• Legal, regulatory, and tax compliance.
• Dispute resolution and enforcement of agreements.

When personal data is no longer needed, it is securely deleted or anonymized. We accept no liability for any data that may inadvertently remain beyond retention periods.

9. Your Rights

Under applicable data protection laws, you have the following rights:

1. Access: Request a copy of your personal data.
2. Correction: Request correction of inaccurate or incomplete data.
3. Erasure: Request the deletion of your data under certain conditions.
4. Restriction: Request restriction of data processing in specific circumstances.
5. Objection: Object to processing based on legitimate interests or for direct marketing.
6. Data Portability: Request the transfer of your data to another organization.

To exercise these rights, please contact our Data Protection Officer (DPO) using the contact details provided below. You acknowledge that exercising these rights may impact our ability to provide services and that we assume no liability for service interruptions resulting from such requests.

10. International Data Transfers

As an entity with global operations, your personal data may be transferred to and processed in jurisdictions outside your country of residence. We ensure that adequate safeguards are in place to protect your data during international transfers, including the use of contractual agreements and compliance with applicable data protection laws. However, we disclaim liability for any data privacy violations arising in foreign jurisdictions.

11. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and gather information about how the Site is used. Cookies may include analytical, performance, and functionality cookies.

You can manage cookie settings through your browser preferences. Note that disabling cookies may limit your access to certain features of the Site.

For more details, please see our Cookies Policy [link to policy, if available].

12. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any website you visit. You agree that we are not liable for any data breaches or issues that arise from third-party sites.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify users of significant updates by posting a notice on the Site or by other appropriate means.

Your continued use of the Site after any modifications constitutes your acknowledgment of the changes and your consent to abide by the updated policy. We disclaim any liability for your failure to review updates.

14. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Data Protection Officer (DPO):
Email: data@ukresidency.com

Last Updated: 1st January 2025

By accessing and using our Site, you confirm your acceptance of this Privacy Policy and agree that any disputes related to data use are subject to the limitations and disclaimers outlined herein.